Software Engineer
Job Location: India - Bangalore APPLY NOW
General Summary
Responsibilities
Skills
Additional Desired Skills
REQUIREMENTS
Job ID: 161273BR         
 APPLY NOW
              Responsibilities
- Engineer responsible for Escalation and Sustenance engineering of EMC VNX, VNXe and other USD product lines,
 - Good debugging skills to narrow down issues to its root cause.
 - Interact and communicate regularly and effectively with globally wide Customer base and Tech Support teams.
 - Able to replicate customer scenarios.
 - Take ownership of features and handle Customer Escalations on the same, Handling Critical Situations at Customer Sites on Product issues.
 - Provide a RCA or review an RCA to ensure accuracy, completeness, while anticipating and diffusing potential questions.
 - Perform core dump analysis using GNU tools.
 
Skills
- Proficient in C/C++ programming
 - UNIX shell/Perl/Python/PHP scripting,
 - Solid Concepts in Operating Systems and Data Structures is a must.
 - Strong technical aptitude, problem solving skills and analytical ability
 
Additional Desired Skills
- Domain expertise on NAS/SAN products preferred
 - Coding experience in NAS and SAN environment is a plus
 - Strong knowledge of network and technical experience with TCP/IP or SAN networking and ability to diagnose network traces a plus
 
REQUIREMENTS
- Strong English verbal and written communication skills
 - Ability to quickly learn new technology and new products
 - Ability to multi-task and work in a team environment
 - Excellent interpersonal and presentation skills
 - Available to work shifts or weekends
 - Detail oriented.
 

Comments
Post a Comment